# Vantage Point ERP > Vantage Point ERP is a cloud enterprise resource planning system built by Dryback Technology for businesses in Zimbabwe. It combines point of sale, sales orders and fulfilment, CRM and sales pipeline, invoicing, inventory and warehouse management, purchasing and payables, manufacturing, accounting and financial reporting, ZIMRA fiscalisation and tax, payroll and HR, treasury and cash management, project accounting, fleet and transport, maintenance, construction, mining, demand planning and recurring billing on a single double-entry general ledger, with a read-only AI assistant that answers questions about the business’s own data. It is dual-currency (USD and ZiG) throughout, submits receipts to the ZIMRA FDMS automatically, and computes Zimbabwean statutory payroll including PAYE, AIDS levy, NSSA, ZIMDEF and NEC. Vantage Point ERP is published by Dryback Technology, based in Zimbabwe. Website: https://vantagepoint.drybacktechnology.com ## Key facts - Vantage Point ERP is a cloud ERP for Zimbabwean businesses, published by Dryback Technology. - It is ZIMRA-compliant: a virtual fiscal device is registered per branch and receipts are submitted to the FDMS automatically. - It is dual-currency by design, handling USD and ZiG from one FX rate store, with period-end revaluation. - It ships nineteen modules on one double-entry general ledger, and modules can be bought individually. - The point of sale accepts cash, card, EcoCash, InnBucks, OneMoney, gift vouchers and sales on account. - Payroll computes PAYE, AIDS levy, NSSA, ZIMDEF, Standards and NEC, and exports P2, ITF16 and NSSA P4 returns. - It runs multi-store and multi-warehouse, with bin locations, batch and expiry tracking, and serial numbers. - Employees and customers can self-serve over WhatsApp: payslips, leave, advances, clock in/out, statements and invoices. - An in-product AI assistant answers questions about the tenant's own data and is read-only — it reports, it never posts. - Vantage Point is sold in four editions — Retail, Billing, Commerce and Enterprise — quoted per deployment rather than list-priced. ## Modules - [Sales & POS](https://vantagepoint.drybacktechnology.com/modules/sales-and-pos): A fast, clean point of sale that posts every sale straight to the ledger: cash, card, mobile money, vouchers and customer accounts, across every till and every branch. - [Sales Orders & Fulfilment](https://vantagepoint.drybacktechnology.com/modules/sales-orders-and-fulfilment): The chain between a customer saying yes and the goods leaving the yard: order book, pick lists, delivery notes and returns, with stock committed the moment the order is confirmed. - [CRM & Sales Pipeline](https://vantagepoint.drybacktechnology.com/modules/crm-and-pipeline): Leads, opportunities, forecast, quotas and commission on the selling side; customers, contracts, tasks and collections on the account side. Both sides share one customer record. - [Invoicing](https://vantagepoint.drybacktechnology.com/modules/invoicing): Invoices, credit notes, debit notes and payments on your own templates, fiscalised where they need to be, and posted to the ledger the moment they are issued. - [Inventory & Warehouse](https://vantagepoint.drybacktechnology.com/modules/inventory-and-warehouse): Live stock across every store and warehouse, down to the bin, the batch and the serial number — with counts, transfers, scanning and FIFO valuation that all post to the ledger. - [Purchasing & Payables](https://vantagepoint.drybacktechnology.com/modules/purchasing-and-payables): The full procure-to-pay chain — requisition, RFQ, supplier quote, purchase order, goods received, three-way match, supplier bill — with landed cost and creditors on the end of it. - [Manufacturing](https://vantagepoint.drybacktechnology.com/modules/manufacturing): Production orders, work centres, bills of material and standard costing — with WIP, by-products, rework and a variance engine that says where the money actually went. - [Accounting & Reports](https://vantagepoint.drybacktechnology.com/modules/accounting-and-reports): A full double-entry general ledger that every other module posts into automatically, with the statement set, budgeting, fixed assets and IFRS instruments on top of it. - [Tax & ZIMRA Compliance](https://vantagepoint.drybacktechnology.com/modules/tax-and-zimra-compliance): A ZIMRA virtual fiscal device per branch, receipts submitted to FDMS in the background, and the VAT, corporate tax and statutory remittance workings reconciled against the ledger. - [Payroll & HR](https://vantagepoint.drybacktechnology.com/modules/payroll-and-hr): Zimbabwe-compliant payroll with PAYE, AIDS levy, NSSA, ZIMDEF and NEC built in — plus grades, contracts, leave, attendance and employee self-service over WhatsApp. - [Athena, the assistant](https://vantagepoint.drybacktechnology.com/modules/the-assistant): An assistant built into the system that answers from your own books — revenue by branch, who is over their credit limit, what is about to expire — and draws the chart to go with the answer. - [Treasury & Cash](https://vantagepoint.drybacktechnology.com/modules/treasury-and-cash): Every bank account in one position, a forecast of what is coming in and going out, payment runs that pay suppliers in batches, and the currency exposure underneath it all. - [Projects & Services](https://vantagepoint.drybacktechnology.com/modules/projects-and-services): For firms that sell time: projects with budgets, timesheets, resource planning, disbursements, progress claims, work in progress and revenue recognised as it is earned. - [Fleet & Transport](https://vantagepoint.drybacktechnology.com/modules/fleet-and-transport): Dispatch and trips, fuel and tyres, crews and compliance papers, cost per kilometre and live tracking — for hauliers, distributors, passenger operators and anybody running vehicles as part of the business. - [Maintenance & Asset Care](https://vantagepoint.drybacktechnology.com/modules/maintenance-and-asset-care): Equipment registers, service schedules, work orders, stoppages and spares — the maintenance system for plant, vehicles and machines, costed into the same ledger as everything else. - [Construction](https://vantagepoint.drybacktechnology.com/modules/construction): Built for the Zimbabwean builder: houses and stages, estimates that price off a rule book, buying against a site, casual crews paid eight different ways, and work claimed as it is completed. - [Mining](https://vantagepoint.drybacktechnology.com/modules/mining): Shifts, stockpiles, the plant and the gold room, with a metal balance that reconciles what went in against what came out — plus safety, environment, titles and statutory compliance. - [Planning & Forecasting](https://vantagepoint.drybacktechnology.com/modules/planning-and-forecasting): Demand plans with a forecast scorecard, buffer levels that size the stock you should hold, a buying plan and a build plan, scenarios to test a decision, and a monthly meeting the plan is signed off in. - [Revenue & Recurring Billing](https://vantagepoint.drybacktechnology.com/modules/revenue-and-recurring-billing): Subscriptions and plans, billing runs, metered usage and collections — with revenue recognised over the period it is earned rather than in the month the invoice happened to go out. ## Editions Vantage Point ERP is sold in four editions. Prices are not published: every deployment is quoted on its shape — number of branches, users, modules and how much history has to be migrated. Request a quote at https://vantagepoint.drybacktechnology.com/pricing. - **Retail** — A shop or a chain of them, selling to whoever walks in. - Point of sale, multi-till and multi-branch - Cash, card, EcoCash, InnBucks, OneMoney, vouchers - Till sessions, cash-up and variance per cashier - Products, stock levels, counts and transfers - Promotions, loyalty and discount allowances - ZIMRA fiscalisation and FDMS submission - Till sales reports - **Billing** — Services, consulting and B2B — you invoice rather than ring up. - Invoices, credit and debit notes, payments - Branded invoice designer and email shell - Customers, quotes, contracts and contract pricing - Leads, pipeline, forecast and commission - Credit control, debtors and statements - Fiscal invoicing where it is required - Withholding tax and foreign-currency billing - **Commerce** — You sell retail and on account, and you buy stock to do it. - Everything in Retail and Billing - Sales orders, pick lists, delivery notes, returns - Warehouse layout, scanning, batches and serials - Requisitions, RFQs, purchase orders, three-way match - Supplier bills, creditors and landed cost on imports - Full accounting surface and the statement set - Budgeting by department, and fixed assets - **Enterprise** — Groups, manufacturers and non-profits with structure to run. - Everything in Commerce - Manufacturing, MRP-lite and standard costing - Payroll, HR and WhatsApp employee self-service - IFRS instruments, leases and the cap table - NGO fund accounting, donor reports, consolidation - Store and entity scoping on top of custom roles - Guided onboarding, migration and take-on ## Frequently asked questions ### What is Vantage Point ERP? Vantage Point is a cloud ERP built in Zimbabwe for Zimbabwean business. It covers point of sale, sales orders, CRM, invoicing, inventory and warehousing, purchasing and payables, manufacturing, accounting, payroll and HR and ZIMRA fiscalisation, and then goes further than most: treasury and cash management, project accounting, fleet and transport, maintenance, construction, mining, demand planning and recurring billing. All nineteen modules post to a single double-entry general ledger, in real time. ### Is Vantage Point ZIMRA-compliant? Yes. You register a ZIMRA virtual fiscal device per branch, and every receipt and fiscal invoice is signed and submitted to FDMS automatically. The VAT return screen reconciles fiscalised output VAT against your general ledger and against what you declared, and corporate tax QPDs and the ITF12C computation are worked from the ledger too. ### Can I trade in both USD and ZiG? Vantage Point is dual-currency by design. There is one FX rate store feeding the whole system, so the till, the invoice and the ledger cannot disagree. Tender in either currency at the till, revalue foreign balances at period end, and run reports in your base currency with drill-down to the original amounts. ### Which payment methods does the POS support? Cash, card, EcoCash, InnBucks, OneMoney, gift vouchers and sales on a customer account against a credit limit — with quick tender, change calculation, per-role discount allowances and thermal receipt printing on 58mm or 80mm paper. ### Does it handle manufacturing? Yes. Production orders with work-in-progress, bills of material, routings and work centres, standard costing with material, usage, labour rate and efficiency variances, make-to-order jobs with deposits, by-products, co-products and rework, MRP-lite planning, and a full manufacturing budget chain from sales through to unit cost. ### Is payroll really statutory-ready? Yes. PAYE, AIDS levy, NSSA, ZIMDEF, Standards and NEC are built in, with split USD/ZiG pay, staff loans, leave, attendance and statutory filing exports including P2, ITF16 and NSSA P4. One run per period: calculate, approve, post the journal, export the bank file and email the payslips. ### Can staff use it without a computer? Yes. Employees can request a payslip, book leave, ask for a salary advance, update their details and clock in and out over WhatsApp, with approvals and an OTP step-up on anything sensitive. Customers can pull statements and invoices the same way, and debtor reminders go out on the same channel. ### Does it have AI in it? Yes, and it reads your books rather than the internet. Athena is built into the product and answers from your own live ledger — revenue by branch, stock at risk of expiry, debtor ageing, the financial statements for a period you describe in words — with the chart drawn to go with the answer, through your own role and store permissions. She is read-only by design: she reports on the business and never posts to it. Invoices and contracts can also be captured from a PDF or a photo by extraction rather than typing. ### How do I move my existing data in? Opening balances, opening stock imports, bulk product upload per branch and a fixed-asset opening import are all built in. Most single-store businesses are trading on Vantage Point within a day; multi-store and group migrations are guided. ### Does it handle multiple stores, warehouses and companies? Yes. Run any mix of retail branches and warehouses with per-store stock levels, bin-level locations, transfer orders between locations, per-store valuation and consolidated reporting. Users can be capped to particular stores or consortium entities, and roles are defined by you rather than fixed by us. ### Who is Vantage Point for? Retailers, wholesalers and distributors, service and consulting firms, manufacturers, builders, miners, hauliers and passenger operators, and non-profits running donor-funded programmes. You buy the modules the business actually uses — a shop can start with a till and stock and add accounting, payroll, fleet or manufacturing later, on the same ledger. ## Module detail ### Sales & POS A fast, clean point of sale that posts every sale straight to the ledger: cash, card, mobile money, vouchers and customer accounts, across every till and every branch. - Multi-tender checkout: Cash, card, EcoCash, InnBucks and OneMoney with quick tender, exact-amount shortcuts and change calculation. - Till sessions & cash-up: Open a till with a float, close it against a physical count, and see the variance per cashier per shift — including USD takings settled in Rand. - Discounts with a ceiling: Per-role discount allowances with manager step-up above them and a margin floor that refuses a sale below cost. - Promotions & loyalty: Buy-one-get-one, percentage and bundle offers applied automatically at the till, plus a points programme that redeems to a voucher. - Account sales & returns: Sell on account against a credit limit, take partial returns back at the original layer cost, and put the buyer's TIN on the fiscal receipt. - Manager-authorised voids: Voids require a manager's credentials and a reason. Stock and payments are reversed cleanly, with a full audit trail. - Gift vouchers: Issue, redeem and track vouchers by customer phone number, with balances and redemption history. - FX at the till: Transaction FX rates for USD and ZiG, so a multi-currency sale is one scan, not a calculation. - Receipts & printing: ZIMRA-compliant thermal receipts over USB, serial or WebUSB, on 58mm or 80mm paper, with test print built in. - Sales reports & intelligence: Nine till-sales reports plus product and client profitability across both till and invoiced revenue, with margin by line. ### Sales Orders & Fulfilment The chain between a customer saying yes and the goods leaving the yard: order book, pick lists, delivery notes and returns, with stock committed the moment the order is confirmed. - Order book: Every confirmed order, what it is waiting on and what it still owes, in one list you can work top to bottom. - Stock commitment: Confirming an order reserves the stock against it, so free-to-sell reflects what you can actually promise a second customer. - Pick lists: Turn orders into picking work for the floor, grouped the way the warehouse walks it rather than the way the order was typed. - Delivery notes & dispatch: Dispatch against the order, print the delivery note, and move stock out of the ledger at the moment it physically leaves. - Partial shipment & short-close: Ship what you have, keep the balance open, and short-close the lines that are never coming so the committed figure stays honest. - Sales returns: Take goods back against the original order at the cost layer they left on, with the credit note and stock movement posted together. - Order reports: Backlog, fill rate and ageing on open commitments, so you can see what is slipping before the customer phones about it. ### CRM & Sales Pipeline Leads, opportunities, forecast, quotas and commission on the selling side; customers, contracts, tasks and collections on the account side. Both sides share one customer record. - Leads & pipeline: Qualify leads, move opportunities through stages you define, and convert a won deal into a quote without re-typing it. - Forecast, quotas & territories: Weighted forecast by stage, quotas per rep and per period, and territories that decide whose number a deal counts towards. - Commission: Commission computed from what was actually invoiced and paid, with a self-serve statement each rep can check for themselves. - Customer 360: Every quote, invoice, payment, contract, task and email against a customer on one record, with the AR balance live. - Credit control: Credit limits and terms that the till and the invoice screen both enforce, with over-limit accounts flagged before the sale, not after. - Contracts & contract pricing: Client contracts with a price schedule that invoices actually price through, an AI-assisted import, and a leakage report when they don't. - Debtors & collections: AR aging by customer, DSO, statements, and automated reminders that can go out over email or WhatsApp. - Quotes: Branded quotes that carry your company identity and convert straight into an invoice on acceptance. - Tasks, calendar & email log: Follow-ups, reminders, meetings and every sent email, logged against the customer record. - Campaign return: Attribution from a campaign through to the revenue it actually produced, not the leads it produced. ### Invoicing Invoices, credit notes, debit notes and payments on your own templates, fiscalised where they need to be, and posted to the ledger the moment they are issued. - Invoice designer: Ten professional layouts with your brand colours and logo, rendered as proper PDFs, with ZIMRA QR verification on every fiscalised invoice. - Credit & debit notes: Issue notes against an invoice with clean ledger reversals — no manual journals, and payments and credits are never confused for each other. - Payments & allocation: Record part-payments and allocate them across invoices, with the remaining balance carried straight into debtors. - Withholding tax & FX: WHT on the document, foreign-currency invoicing with the rate stamped on the invoice, and the reciprocal handled correctly. - Contract & price-list pricing: Lines price through the pricing engine, so a customer on a contract rate gets that rate without anybody remembering to apply it. - AI invoice capture: Drop in a supplier PDF or a photo and let extraction fill the whole document — header, lines, tax and totals — for you to review. - Numbering & templates: Document numbering you control, branded email shells, and attachments filed against the invoice itself. - Scheduled delivery: Any statement or report emailed on a cadence, to the people who need it, without anybody exporting anything. ### Inventory & Warehouse Live stock across every store and warehouse, down to the bin, the batch and the serial number — with counts, transfers, scanning and FIFO valuation that all post to the ledger. - Stock levels & alerts: Min, reorder and max thresholds per product and per store, with alerts before you run out rather than after. - Bin locations & putaway: A warehouse layout of zones, aisles and bins, with putaway rules that tell the floor where a received pallet actually goes. - Scanning on the floor: A scanner-first screen for picking, putaway, counting and packing, so the person on the floor never types a product code. - Batch, lot & expiry: Batch tracked on the stock layer itself with FEFO picking, expiry alerts and a recall trace that finds every unit sold. - Serial numbers: Unit-level identity for the goods that need it, with specific identification against the layer the unit actually came in on. - Packs & cartons: One stock unit per product with packs and cartons as multiples, and the entered unit snapshotted on the line. - Counts, adjustments & transfers: Stocktakes by CSV or scan, approve to commit variance to stock and the ledger, and transfer orders between locations. - FIFO valuation & variance: Per-store valuation on cost layers, method comparison, and a consumption variance report that catches waste and shrinkage. - Cost-plus pricing: Markup or margin rules with rounding and a price floor; when a cost moves, the affected products land in a review queue. - Warehouse reports: Throughput, pick accuracy and how long work actually took, so the floor is managed on numbers rather than impressions. ### Purchasing & Payables The full procure-to-pay chain — requisition, RFQ, supplier quote, purchase order, goods received, three-way match, supplier bill — with landed cost and creditors on the end of it. - Requisitions & approvals: Ask before you buy, routed through approval bands by value and department, with the budget checked on the way past. - Auto replenishment: A sweep that turns products below their reorder point into draft requisitions, so restocking is reviewed rather than remembered. - RFQs & supplier quotes: Send the same request to several suppliers, compare what comes back side by side, and raise the order from the winner. - Supply agreements: Agreed prices and terms per supplier that purchase orders price through automatically. - Purchase orders & open lines: Orders with what is still outstanding on them kept visible, and a write-off path for lines that will never arrive. - Goods received & three-way match: Receive against the order, accrue GRNI, and match order to receipt to bill. Anything that disagrees goes to an exceptions queue. - Consignments & landed cost: Freight, duty and clearing apportioned across an import consignment so the shelf cost is the true cost, not the invoice cost. - Supplier bills & AI capture: Capture a bill from a PDF or a photo, or enter it by hand, with credit and debit notes handled against it. - Creditors & remittance: AP aging, supplier 360, statements and remittance advice, plus spend analytics across suppliers and categories. - Purchase returns: Send goods back to the supplier with the stock movement and the credit both posted, at the layer cost they arrived on. ### Manufacturing Production orders, work centres, bills of material and standard costing — with WIP, by-products, rework and a variance engine that says where the money actually went. - Production orders & WIP: Raise an order, issue materials to work in progress, receive finished goods, and see the WIP balance at any moment. - Bills of material & routings: What goes in and which operations it passes through, with routing operations named against real job titles and crew sizes. - Work centres & capacity: Capacity per work centre, with elapsed time and labour hours kept in separate columns because they are not the same thing. - Standard costing & variances: Set standards, run against them, and get material price, usage, labour rate and efficiency variances broken out. - Make-to-order jobs: Quote a job, take a deposit, requisition the materials against it, and cost the job as its own object. - By-products, co-products & rework: Split cost across joint outputs and put rework back through the line without losing what it cost the first time. - Planning (MRP-lite): Work back from demand to what you need to buy and when, given what is already on order and on the shelf. - Manufacturing budgets: Sales to make to materials to capacity to overhead to unit cost, with plan-versus-actual, forecast and scenarios on top. ### Accounting & Reports A full double-entry general ledger that every other module posts into automatically, with the statement set, budgeting, fixed assets and IFRS instruments on top of it. - Chart of accounts & journals: A Zimbabwe-ready chart seeded out of the box, and every posting — manual or automatic — numbered and drillable. - The full statement set: Trading account, income statement, balance sheet, cash flow and changes in equity, with side-by-side periods and CSV export. - Trial balance & general ledger: The working papers your accountant actually asks for, drawn live rather than assembled at month-end. - Bank reconciliation: Import a statement, match it to ledger entries, book charges and interest, and certify at zero difference. - Multi-currency & FX revaluation: USD and ZiG side by side from one rate store, with revaluation keeping foreign balances true at period end. - Budgeting & departments: Budgets by department and period with a commitment ledger, control rules, transfers, revisions and burn-rate reporting. - Fixed assets: Asset register, depreciation runs, revaluations, disposals, transfers, physical verification and capital allowances. - Instruments (IFRS 9/16, IAS 32): Debt instruments, leases with right-of-use assets, share classes, issuances, buybacks, dividends and the cap table. - Month-end close checklist: Every job that has to happen before the month is locked, with an owner and a due date — and most of them check themselves against your live figures before anybody ticks them. - Repeating journals: Rent, management charges, the monthly accrual — typed once and prepared for you each period, with the figure worked out from a fixed amount, a share of a yearly total, or a percentage of another account. - Accruals, prepayments & deferred income: A year of insurance paid in January put in the months it belongs to, month by month — and the account it waits in proved against the list of things inside it. - Balance-sheet account proof: A named owner for each thing you own and each thing you owe, a schedule behind it that adds up to the ledger, and two names against the figure. Empty accounts sign themselves and say so. - Sharing out shared costs: One electricity bill across four branches, one head office across six departments — by floor area, headcount, machine hours or what each one actually spent. Set up once and it runs every month, in a stated order, and never changes the company's profit by a cent. - Explaining what moved: Why is this figure different from last month's? The movements big enough to matter are flagged — by proportion and by money, both — assigned to the account's owner, and the answer is kept. Next year it sits beside the same month, and it is most of what an auditor asks for before they ask. - The close dashboard: Where the close has got to, who is holding it up, and whether you are getting better at it — with every month you have ever closed kept, not deleted when it finishes. - Periods, opening balances & take-on: Accounting periods, opening balances and backfill tools for a clean move off your old system. - NGO & fund accounting: Restricted funds, donor reports, budget-versus-actual by grant, cost allocation, consolidation and eliminations. ### Tax & ZIMRA Compliance A ZIMRA virtual fiscal device per branch, receipts submitted to FDMS in the background, and the VAT, corporate tax and statutory remittance workings reconciled against the ledger. - Virtual fiscal devices: Register a device per branch and verify it against the ZIMRA taxpayer portal in minutes. - Automatic FDMS submission: Every POS sale and fiscal invoice is signed, queued and submitted in the background, with a dashboard for anything that fails. - Fiscal day controls: Days open on the first sale and close cleanly with a Z-report. Failures surface immediately, never at month-end. - VAT return, reconciled: Output VAT by currency and tax band on the invoice basis, reconciled three ways — fiscalised, ledger and declared. - Corporate tax & QPDs: Quarterly payment dates and the ITF12C computation worked from the ledger rather than from a spreadsheet. - Statutory remittances: PAYE, NSSA and third-party payables derived from posted runs, drift-guarded against the accrual, and cleared when paid. - Payroll returns: P2, ITF16 and NSSA P4 exports produced from the run that created the liability. - Buyer TIN on the receipt: Capture a buyer's TIN at the till so a business customer gets a receipt they can actually claim against. ### Payroll & HR Zimbabwe-compliant payroll with PAYE, AIDS levy, NSSA, ZIMDEF and NEC built in — plus grades, contracts, leave, attendance and employee self-service over WhatsApp. - Statutory engine: PAYE, AIDS levy, NSSA, ZIMDEF, Standards and NEC computed per employee, with statutory filing exports. - Split USD/ZiG pay: Pay any mix of USD and ZiG per employee, with split bank accounts held on the employee record. - Payroll runs & bank files: Calculate to produce payslips, approve, post the gross-to-net journal, then export a bulk salary file in your bank's own layout. - Grades, titles & contracts: Pay grades and job titles with banding, employment contracts issued from templates and frozen on issue, and full history. - Benefits & entitlements: Benefits granted automatically at hire and on a grade change, with the title's package beating the grade's where they differ. - Leave & time off: Leave types, balances and approvals defined in the ERP, requested and approved wherever the employee is. - Time & attendance: Clock in and out from a shared location, with the record landing against the employee and the pay period. - Employee self-service: Payslip on demand, salary advances, leave requests and detail changes — over WhatsApp, gated by approvals and an OTP step-up. - Staff loans: Loans, repayment schedules and migration take-on, deducted through the run automatically. - Branded payslips & announcements: Payslip templates in your colours, emailed with every run, and company announcements fanned out to staff. ### Athena, the assistant An assistant built into the system that answers from your own books — revenue by branch, who is over their credit limit, what is about to expire — and draws the chart to go with the answer. - Plain-English questions: Type the question the way you would ask a colleague. No report builder, no filter panel, no query language to learn. - Your data, not a generic model: Every figure is fetched from your live ledger at the moment you ask, so an answer is never out of date and never invented. - Charts drawn with the answer: Where a number is better seen than read, the chart comes back with it — the same chart vocabulary the rest of the system uses. - The financial statements, in chat: Trading account, income statement, balance sheet and cash flow for a period you describe in words, worked from the ledger. - Scoped to what you may see: She answers through your own role and your own stores. A branch manager and a finance director asking the same question get different, correct answers. - Read-only by design: She cannot issue an invoice, move stock or pay anybody. Where an action is warranted she proposes it, and a person confirms it. - Written to be understood: Answers are in plain words with the working shown, for people who run a business rather than people who studied accounting. - Knows the product too: Ask how something works and she answers from the module manuals, so the assistant doubles as the help desk. ### Treasury & Cash Every bank account in one position, a forecast of what is coming in and going out, payment runs that pay suppliers in batches, and the currency exposure underneath it all. - Cash position: Every bank account and till, in every currency, with the base-currency total — as at now, not as at the last reconciliation. - Cash forecast: What is due in from debtors and out to creditors, week by week, so a shortfall is visible while there is still time to act on it. - Payment runs: Select the bills due, build a run, approve it, and export the bank file — one payment per supplier, never the same bill twice. - Bank transactions & matching: Import the statement, match it against ledger entries, and leave only the genuinely unexplained lines for a person. - Internal transfers: Move money between your own accounts and currencies with both legs posted, so nothing is ever in flight and unaccounted for. - Currency exposure: What you hold and what you owe, by currency, so a devaluation is a number you have already seen rather than a surprise. - Hedges: Forward positions recorded against the exposure they cover, and reported against it. - Treasury reports: Movement, position and run history, exportable, and schedulable to land in an inbox each Monday. ### Projects & Services For firms that sell time: projects with budgets, timesheets, resource planning, disbursements, progress claims, work in progress and revenue recognised as it is earned. - Projects & budgets: Contract value, budget hours and the tasks underneath, with cost to date and what is still unbilled on one row. - Timesheets: A person's own week, entered once, with billable and non-billable separated and exceptions flagged before approval. - Timesheet approvals: The manager approves a week rather than a hundred lines, and a corrected entry keeps the original alongside the correction. - Resource planner: Who is committed to what, weeks ahead, including tentative work attached to an opportunity that has not closed yet. - Billing runs: Turn approved time and disbursements into a draft invoice, hold what should not go out yet, and write off what will never be billed. - Disbursements & mileage: Costs incurred on a client's behalf, claimed, approved and recharged — or absorbed, deliberately, and visible either way. - Retainers & progress claims: Draw down a retainer as work is done, or claim against a stage of completion, with the ledger following either shape. - Revenue & WIP: Revenue recognised on percentage of completion, with work in progress and accrued income posted rather than estimated. - Utilisation & readiness: Billable hours against capacity, per person and per team, and what is missing before a project can be invoiced at all. ### Fleet & Transport Dispatch and trips, fuel and tyres, crews and compliance papers, cost per kilometre and live tracking — for hauliers, distributors, passenger operators and anybody running vehicles as part of the business. - Dispatch & trips: Plan a trip, authorise it, load it, run it against checkpoints and close it out — with what was collected and what was spent on it. - Vehicles, crews & yards: The fleet register with crews, roles, duty rosters and which depot a vehicle belongs to. - Compliance wall: Licences, fitness certificates, insurance and permits per vehicle, with what expires next in front of you rather than in a drawer. - Fuel, tanks & cases: Fuel drawn from a card or your own tank, reconciled against the statement, with the litres that do not add up raised as a case. - Tyres & wheels: Tyres tracked by casing through fitment, rotation and retread, with a cost-per-kilometre league across the fleet. - Cost per kilometre: Fuel, tyres, maintenance, crew and fixed cost per vehicle per kilometre, from rate cards you define — the figure a quote should be built on. - Consignments & deliveries: Loads, drops, cash collected on delivery and the failed deliveries that need a second attempt. - Passenger operations: Departures, routes, seats, ticket batches and daily hand-ins for operators who sell seats rather than space. - Tracking & driver scores: Where the fleet is, geofenced areas, and driver behaviour scored on what the driver did rather than on what the tracker saw. - Incidents, claims & fines: Accidents, insurance claims and traffic fines against the vehicle and the person driving it at the time. ### Maintenance & Asset Care Equipment registers, service schedules, work orders, stoppages and spares — the maintenance system for plant, vehicles and machines, costed into the same ledger as everything else. - Equipment register: Every machine with its class, location, meters and history — including the equipment somebody else maintains for you. - Service schedules & plans: Trigger work by date, by meter reading or by whichever comes first, and let the schedule raise the job rather than a person remembering. - Work orders: The job, its tasks, who did it, what it consumed and what it cost — with a technician's own list separated from everybody else's. - Reported faults: Anyone can report a fault; the desk turns it into work or closes it with a reason, so nothing is reported into silence. - Stoppages & downtime: Four stamps on every stoppage — failed, reported, started, running — so you can see waiting time apart from repair time. - Why things stop: A failure-code catalogue, so the same fault is named the same way twice and the pattern is visible. - Effectiveness (OEE): Availability, performance and quality against the shift calendar the machine actually works to. - Spares: Critical spares held against the equipment that needs them, with two replenishment policies rather than one blunt reorder level. - Certificates: Statutory inspections and competency certificates with expiry, on the machine and on the person. ### Construction Built for the Zimbabwean builder: houses and stages, estimates that price off a rule book, buying against a site, casual crews paid eight different ways, and work claimed as it is completed. - Houses & stages: Each unit under construction with the stages it passes through, and where every one of them stands today. - Estimates from a rule book: Quantities worked out from the build elements and mixes you define once, so two estimators price the same house the same way. - Buying against the site: Materials requisitioned and ordered against a house and a stage, so cost lands where the work is, not in a general overhead. - The site: What was delivered, what was used and what is still standing on site, recorded by the people who are actually there. - The people: Permanent staff, contract workers and gangs, with the paperwork each kind needs kept apart from the others. - Eight ways of paying: Day rate, task rate, measured work, piece rate and the rest — one engine, with the legal minimum checked in the middle of the calculation. - Work claims: Work claimed, measured and approved before it is paid, so a claim is a record rather than a conversation. - Advances: Money paid ahead of a claim, tracked against it and recovered from it automatically. - Where things stand: One briefing screen for the person running the build: progress, cost, claims waiting and what is holding up which house. ### Mining Shifts, stockpiles, the plant and the gold room, with a metal balance that reconciles what went in against what came out — plus safety, environment, titles and statutory compliance. - Shift log & production: What each shift moved, from which place, with the delays that stopped it — recorded at the shift, not reconstructed at month-end. - Stockpiles & movements: Ore moved between places and piles, with tonnes and grade carried on the movement rather than assumed. - The plant: Feed, consumption and recovery through the plant, with what the plant consumed to achieve it. - Gold room: Smelts, bars and the delivery that follows, with the called figure and the weighed figure both kept. - Metal balance: In against out, reconciled across the whole chain, so a discrepancy is a number with a place attached to it. - Cost a gram: All-in cost per gram produced, built from the ledger rather than from an operator's spreadsheet. - Safety & health: Incidents, inspections, corrective actions, competency certificates and occupational health monitoring. - Environment & closure: Monitoring points, obligations and the closure provision, kept as records rather than as a promise in a document. - Titles, claims & exploration: Claims and leases with their obligations, exploration projects, samples and the resource and reserve position. - Explosives & fuel: Controlled items issued, returned and reconciled, because both of those are somebody's legal responsibility. ### Planning & Forecasting Demand plans with a forecast scorecard, buffer levels that size the stock you should hold, a buying plan and a build plan, scenarios to test a decision, and a monthly meeting the plan is signed off in. - Demand plan: A plan by product and branch that sales, buying and the factory all work from, rather than three private spreadsheets. - Forecast scorecard: Forecast value added: whether each adjustment to the statistical forecast actually made it better, per planner and per period. - Buffer levels: How much cover to hold on each line, sized from demand variability and lead time instead of a number typed in once in 2019. - Buying plan: What to buy, when, and from whom, given what is already on order and on the shelf. - Build plan & factory timetable: A master schedule of what the factory will make, laid out against the capacity it actually has. - What if?: Test a decision — a big order, a lost supplier, a price move — against the plan before committing to it. - Monthly meeting: The sales and operations meeting as a screen: the numbers, the gaps and what was agreed, recorded where the plan lives. - Branch network: Which branch is supplied from where, and what that implies for stock held across the network. ### Revenue & Recurring Billing Subscriptions and plans, billing runs, metered usage and collections — with revenue recognised over the period it is earned rather than in the month the invoice happened to go out. - Plans & subscriptions: What you sell and who is on it, with upgrades, pauses and cancellations handled as events rather than as edits. - Billing runs: One run per cycle raises every invoice due, priced from the plan and the usage, with the exceptions listed rather than buried. - Metered usage: Usage captured against a subscription and billed on it, so what is charged can be traced back to what was consumed. - Revenue contracts & recognition: Performance obligations with their own schedules, recognised over time, and a run that posts the entries. - Standalone prices: The standalone selling price each obligation is allocated against, which is what makes a bundled contract defensible. - Acquisition costs: Commission and onboarding cost capitalised against the contract that earned it and amortised over its life. - Run rate movement: What was added, upgraded, downgraded and lost this period, so the movement in recurring revenue is explained rather than observed. - Collections & payment queue: Failed and due payments queued and chased on a ladder, because recurring revenue is only revenue once it is collected. ## Articles Guides and analysis on Zimbabwean tax, payroll, stock and accounting practice. 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